. I know where I am going. Why do I need a navigation system?GPS navigation helps you find the most efficient routes to your destinations, saving you time, fuel and money. Your Citroen navigation system gives you more than just directions from A to B, it helps you to find the things you need, the nearest car park, hotel, petrol station or restaurant. With the added benefits of traffic information, it will also offer an alternative route when your usual route is congested.

And for peace of mind, it can pinpoint your exact location should you need roadside assistance. What are the advantages of Citroen in-dash navigation system?The Citroen navigation system is designed to meet safety regulations and automotive specifications. The unit links into the vehicle electronics – such as the speed sensor and gyro sensor – to provide dead reckoning when the GPS signal is lost thus keeping you on track. The screen size and quality is optimized for viewing and is also ergonomically positioned on the dashboard to ensure minimal driver distraction.

Combined with all other multimedia functions, in-dash navigation enables a more comfortable driving experience. What are the benefits of navigation?Studies have shown that vehicles with navigation systems use 12% less fuel than those without, saving you €425 annually. By taking more efficient routes, drivers with up-to-date navigation systems reduce their carbon dioxide emissions by an average of 21%.HERE Navigation Benefits Study (2009). Who provides the map data?Citroen uses HERE as their provider. The HERE map is built on the roads of the world by over 2,000 geographic analysts and produces a map that the world turns to 100 million times each day.

You can see the whole range of Citroen products created in partnership with HERE on the citroen.navigation.com website. Why do I need to buy a new map update?Updating your navigation map re-energizes your Citroen navigation system. Updated maps help your navigation system find the most efficient routes, saving time, money and fuel.The world around us is constantly changing, but with regular map updates, you can trust your navigation system to keep you on track.

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Citroen’s map provider HERE builds the data on the roads of the world to reflect the real world conditions. Geographic analysts drive millions of miles a year to make sure everything is up to date. With the latest Citroen map you can obtain the best route, a reliable detour, the closest petrol station, the nearest hospital whatever you need to travel confidently to your destination. You won’t have to worry about getting lost or stopping for directions. Furthermore the coverage of the premium Info Traffic service is increasing each year. New city centers, new roads are covered.

To benefit of this info traffic improvements, you just need to update your map. Hence to get the best info traffic service, it is recommanded to update the map at least every 2 years. How often are new map updates or map products released?Updated maps are generally available once a year. To be informed when a new map product becomes available for your navigation system, ask your nearest dealer.Check for your nearest dealer at (Select country Network). You can also view our offers for map updates on the citroen.navigation.com website, or submit a request using the form. The map / navigation system that I purchased does not contain a road that I know it exists and I am certain I have the most recent map update available. What can I do?Map Creator is an exclusive, easy way to inform Citroen’s map supplier HERE about changes on the roads you drive and the POI’s you are interested in.

Millions of people everywhere help keep HERE’s maps fresh in by this method. With its user-friendly Web interface, you can pinpoint the exact location where a map change may be needed. Simply visit, point, click and report changes. My navigation system does not always display what I know is the shortest/fastest route?We all know short cuts within our local areas that we use to avoid rush hour traffic or poorly timed traffic lights. Navigation systems calculate routes using the detailed information within the map database and take into account various circumstances including actual distance, average speed, road classification, turn restrictions and more. Your system allows you to set personal preferences such as using motorways, toll roads, and calculating the shortest route. Refer to your owner’s manual for further technical details.

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Citroen Free Map Updates

Why can´t I find my destination address?There are many different ways to find your location. You can enter an address, find a specific address in the detailed list of Points of Interest (POIs), or select a destination directly on the map. How often are Citroen Risk Zones released and can I be informed when it is?A new version of the Citroen Risk Zones Database will be released on a monthly basis. To be informed when the latest version is available for download, complete your details in the CONTACT US page. When updating regurlarly this database, you can get more accurate alerts and drive then more safely. What are the alerts notification available?In France, in accordance with the legislation in force, warnings are emitted when entering a hazardous area.

The visual notification for a hazardous area takes the form of specific icon showing a triangle.In other European countries that are covered by Citroen Risk Zones and where speed camera alerts are authorised, the database indicates the location of the fixed speed cameras and the traffic light cameras. How can I buy Citroen Risk Areas or map data?To buy Citroen Risk Areas or map data, first select your car configuration on the home page, place your order, then check out your basket by entering your personal information, finally pay online. You will be guided step-by-step throughout the order and payment process. How can I pay?Payments are made online:- either by credit card: Visa, MasterCard, or American Express- or by entering a single-use private promotional code.- or by PaypalCards are debited at the time of order. Is the online payment secure?Your safety and security is our priority.

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This is why we provide highly secure online payment. Are my card details saved?For reasons of security and confidentiality, we do not save your credit card information. We will only ask you to choose your method of payment and, if necessary, give us your bank details, each time you want to buy a product online. Why do I need to give you my e-mail address?Your e-mail address will be used to confirm you about online purchasing and the download of Citroen Risk Areas data. How can I update the personal details I provided at the time of registration?All you need to do is log-in to your personal area (login to your account) and click on ' Update my personal data'. You will then be able to change your address, password or other details.

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What is the vehicle identification number (VIN) and where can I find it?The vehicle identification number (VIN) is a unique number that identifies your vehicle: it is allocated at the constructor's factory.The VIN will be listed on your vehicle registration documents in section (E): it consists of 17 alphanumeric characters starting with VF3.Note: the vehicle identification number is also displayed on various locations, including the V5C registration document, in the vehicle handbook and on the windscreen. See examples. How could I contact the Customer Service?International Toll Free: 00 800 18 23 53 22Toll Free in Germany: 0800 181 6065Toll Free in France: 0800 914 478Toll for Italy: 800 781 145Phone: +45Fax Number: +31 555 433 947.